Branch Manager – Wonder Auto & Tire

~Join our Halifax team! 

Join the team at Wonder Auto & Tire, part of Shift Auto Group—one of Atlantic Canada's fastest-growing automotive organizations with locations throughout Nova Scotia and New Brunswick.

This is more than a management position—it’s an opportunity to lead a high-performing automotive team, build lasting customer relationships, and play a key role in the continued growth and success of the branch. If you're an experienced automotive leader who combines strong business acumen with hands-on industry knowledge, takes pride in developing people, and is committed to delivering an exceptional customer experience, we’d love to meet you.

What You'll Do

As Branch Manager, you'll oversee daily operations, lead your team, drive branch performance, and ensure every customer receives an exceptional experience.

Responsibilities include:

• Oversee daily branch operations, workflow, inventory, equipment, and expenses

• Drive revenue, productivity, customer satisfaction, and overall branch performance

• Lead, coach, mentor, and develop a team of 8–15 employees

• Recruit and onboard new team members while maintaining company culture and service standards

• Monitor KPIs and performance goals, using data to drive accountability and celebrate wins

• Ensure effective communication and workflow between Advisors, Technicians, Videographers, Parts, and Billing

• Ensure repair orders, documentation, and service processes are completed accurately and efficiently

• Use automotive technical knowledge to support quality repairs and adherence to company standards

• Maintain a high standard of customer service and resolve concerns professionally and with integrity

• Coach Advisors on ethical, confidence-based selling and customer communication

• Work with the Regional Manager and leadership team to identify and execute growth opportunities

• Support local marketing and community initiatives to strengthen the branch and customer base

• Partner with Training & Development to support employee growth and career development

• Ensure compliance with company policies, industry standards, government regulations, and workplace safety requirements

• Maintain a clean, organized, professional, and safe working environment

What We're Looking For

• Previous leadership or management experience within the automotive service industry

• Strong automotive technical knowledge and understanding of vehicle repair and service operations

• Proven ability to lead, coach, motivate, and develop a team

• Strong business and financial acumen, including experience managing budgets and performance targets

• Customer-first mindset with a commitment to transparency, professionalism, and service excellence

• Strong communication, organizational, and problem-solving skills

• Ability to analyze KPIs and use performance data to make informed decisions

• Ability to take ownership, make confident decisions, and drive results

• Valid driver's license

• Positive attitude, strong work ethic, adaptability, and commitment to continuous improvement

• Experience with PBS, AllData, Identafix, Shift Service, HR4, Velocity Recon, or Google Workspace is considered an asset

• Automotive trade certification or Red Seal certification is considered an asset

Compensation & Benefits

We offer a competitive compensation package based on experience and qualifications.

Additional benefits include:

• Comprehensive Health, Dental, and Life benefits

• Ongoing leadership, manufacturer, and professional development training

• Career advancement opportunities throughout Shift Auto Group's growing network

• Access to modern automotive technology, diagnostic equipment, and professional shop tools

• Supportive leadership team focused on your success

• Opportunity to build and develop a high-performing team

• Professional, team-focused work environment

Why Join Wonder Auto & Tire?

This is your opportunity to take the next step in your automotive leadership career with one of Atlantic Canada's fastest-growing automotive groups.

At Shift Auto Group, our common purpose is simple:

"We create lasting relationships by providing the finest automotive experiences anywhere."

As Branch Manager, you'll play a key role in bringing that purpose to life—by leading your team, developing talent, building customer trust, and creating a branch culture where people feel valued and performance thrives.

If you're ready to lead with integrity, grow a successful automotive operation, and make a meaningful impact on your team and customers, apply today!