Full Time First Impressions/Receptionist

Miramichi Kia is part of Shift Auto Group, Atlantic Canada’s fastest growing Auto Group! Shift Auto Group consists of Volvo Cars New Brunswick, Fredericton Mitsubishi, Miramichi Kia, Grand Falls Hyundai, 5 ReCar locations, St Croix Auto, Velocity Auto Body and 10 Wonder Auto locations. 

The key cog in our Miramichi Kia location is our First Impressions. Many companies would call this position Reception or Administrative Assistant, but we feel that this is a very important position within our team, and we don't believe that these titles properly explain the importance of the position.

The role of First Impressions is:

• First and foremost to ensure that every guest, regardless of whether live, via telephone or digitally, has an exceptional experience.
• Answer all inbound telephone calls, being the first point of contact for these telephone guests.
• Manage all the keys for the dealership, ensuring proper key management policies are followed and completing regular key audits.
• Managing the proper collection of accurate location guest traffic, using our Customer Relationship Management (CRM) system.
• Manage administrative duties for the branch. This includes, but isn't limited to: managing gas purchase orders, organizing documentation and files as required
  
• Daily ensuring that the cleanliness and appearance of the branch meets our high standards.
• Any and all other administrative and support duties as instructed by the Branch Manager.

Requirements:

• Organized
• Honest and Reliable
• Good knowledge of all Microsoft Office software (Word, Excel, Outlook, Google Docs)
• Exceptional Personality with a desire to make people feel amazing
• Previous office and/or customer facing service experience would be a definite asset
• Bilingual would be a definite asset

Does this sound like you?  Please apply!